empire carpet nj Fundamentals Explained

We know that this is a aggravating expertise, and realize that we’ve talked over feasible alternatives along with you. Should you go on to possess inquiries and/or concerns you should Get hold of us at customersupport at emprie-today.com.

They Minimize the new carpet out in my driveway and introduced it in piece by piece, room by area. As I just had my partitions painted, I went upstairs after several several hours and said towards the lead man, what happen to my freshly painted partitions. His reaction was oh which was there. I said no it wasn’t as you could tour my property and see all partitions ended up freshly painted with NO marks. He apologized and then despatched his work out to his van to get one thing to clean my walls. Very well my partitions went from the cream to pink coloring because the chemical striped the paint. He then apologized again and said I’m sorry do you think you're happy with the carpet position and I mentioned to him no and my partner signed our deal UNDER PROTEST. These laborers are outside the house individuals who aren't Qualified and should be screened ahead of entering customers houses.

The laminate flooring put in requires some mend. Bob and Tom arrived out and took shots and notes to what necessary to be done.

We want it to generally be installed by December 16th and also have gotten no person to talk to us, response our phone phone calls, or get in touch with us back again. I have tried using each other achievable way to generate this installation transpire.

Here is the worst service I have at any time skilled in my 59 several years of lifestyle!!! We ordered tailor made produced blinds. It took at the least a month for someone to Get hold of us to let us know when we could assume them. Whenever they finally arrived, ONE OF THEM WAS The incorrect Sizing!!! We are actually likely into thirty day period number 2 and have NO IDEA when We'll acquire the right blind. Once the installer came, Regardless that he had the wrong blind, he still demanded income on shipping.

We’re let down to listen to that you have not been contacted with regard to this make a difference. We’ve Positioned your account, and we’ll be in touch along with you Soon to further more explore your practical experience.

We’re let down to listen to empire today customer reviews about the issues that you've been experiencing with your hardwood flooring, and know that we’re at present working on a doable Alternative to suit your needs. We’ll be subsequent up with you before long, at the time we look into this subject further.

It was scheduled for yesterday but Empire named and said It could be until finally today. A person gentleman confirmed up today and had some laminate but nothing at all else to do The work. He stated The 2 main bogs weren’t on his do the job buy Which there was no way he’d take away the toilets or the tiles. So I called again. I was explained to my purchase were cancelled! They blamed the income person, who I’ve been in frequent Make contact with. They even took her Fee away. So now this new installer remaining with no executing a point all over again. Not only am I over and above angry but I’m contacting the greater business enterprise bureau and am going to talk to an attorney about breach of deal. I’ve named multiple occasions and he customer service claims only the installation Division can assist me but given that they’re not answering, she still left a voicemail. I’m carried out!!

Now we have been off and working with the "calculations." He is figuring sq. footage x 3.141 divided by quantum principle factoring in some time Room continuum. So for the lounge hall and smaller back again Bed room we arrive at just below $3000.

We all know delays may be frustrating, and we’re disappointed to listen to that your installation has not been done. We’ll be in contact with you Soon to debate your issues.

I'd personally also suggest you swap or change your customer service brokers given that they are unavailable and don't do their work as promised.

November 6, 2017 at 11:58 am We ordered a carpet for our lessen stage, a year later on we began noticing carpet rolls so i referred to as Empire Today to understand if they could have their installers come back to tighten up the Area. The customer service agent gave me a affirmation number and instructed me that Steve Fulbright would phone me back again to set up an appointment with me to come out to see the carpet.

I might put in them myself. The following day the installers confirmed up to install the lamenet flooring, I confirmed them what was to be completed nothing at all was stated at that point, forty five minutes to a half an hour or so afterwards I receive a connect with the person on the phone tells me that it absolutely was gonna cost me 5 hundred dollars far more as a consequence of a concern with asbestos.. He explained I had two options, 1 was to have the ground flooted or have a person come out and examination it for asbestos I chose the 1st a single simply because this can be a rental and I necessary to get it performed as soon as possible.

Allow me to know what you and your workforce has made the decision and I'll ahead your data to Don for his review/approval.

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