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I wouldn’t recommend your business to put carpet in the Doggy property. The function was terrible and they don. treatment. The salesman was just as poor. I referred to as him 6 moments and he never bothered to call back. Its been a nightmare. I’m inside a wheelchair And that i must stage around extension cords at any time wherever I'm going.

I'd unquestionably prefer to talk to those who review the installation process in Northern California to debate our situation in depth in the hope of having it fixed.

Spoke with a few lady who initially refused to supply aid after which you can explained will pay for 50 percent but after acquiring Specialist plumbers test it out floor is WARPED, damp all around so this leak has become occurring a very long time.

Now Here's exactly where it definitely receives bad, Friday waited around all day no service, Surprise, the installers all over again went the incorrect residence all over again, identified as service Dept once more, long wait, I had to encourage them which i was household and are available to find out they went to my mom’s dwelling yet again (across city) She's not at your home. Ok hold out it will get even worse. I talked them no service Dept. and established the installation day for the following Monday, The installers connect with me and tell me that they will be at your house among 1pm-3pm, very well you could’t think it but I can 3pm no one experienced showed up. Certainly I realize you happen to be laughing now but once again they went to the wrong address. identified as Service Dept yeah suitable, they explained to me that I was scheduled for installation for Nov 19th, (The working day my mother was to own her carpet mounted) will you be kidding me not yet again.

twelve/six/2017 Wednesday Called customer service again all over again waiting around on supervisor for getting on line Janice transferred me to Lisa below in Philly and now Justin is hunting down my paper work and they're stating the crew on Monday did not submitted the paper function I even now want my money back and I need this solved this weekend. Not one person understands that I simply cannot use my kitchen for cooking as every thing from my family room and eating place is in my kitchen.

12/eight/2017 3:50pm till 4:32pm General Manager ticket # 1-2925075011 a customer again no this is not fantastic as I won't be obtainable. My time line for availability is earlier. I instructed her to study many of the phone calls I have performed since the 3th of November. I would like my a refund. I'll seek the services of some other person to complete my floors in January or February Once i am readily available again. This person receives back on and says she identified as Philly and canceled my contract I advised her I did not convey to her to do that I want my a reimbursement so she gets a deal with on line who I've spoken to right before, he said he doesn’t know why the ticket was shut for a refund and no-one identified as me to debate the problems.

You will note my reaction down below yours. I have attempted quite a few variants to electronic mail the CEO with no luck. If you discover a working e mail for him, make sure you share as I supposed my response for him.

They don’t even wish to mention the wall and baseboards they harmed. I however don’t have light in my Bed room. Plus the best part is I’m in a very wheelchair and might’t to many of the plugs. iT has been a dwelling HELL I suppose I must get a lawyer to acquire them to repair what they've got ruined, These are the worst..

They've cheated the incorrect consumer and the rest of you should awaken and stop buying their lies.

Yesterday I got a call from Manny within the “corporate office” Having said that my file landed on his desk! Ha ideal. He was undoubtedly not from corporate the way in which he spoke to me. Even had the gall to inquire me why I had been chuckling when he stated they need an opportunity to help it become proper!

m. – twelve:00am if this isn’t alright he can come back on 9/five/2018. I’m upset Along with the Salesperson Danny Gomez for the reason that he lied about when employees would start out and end The work. I come to feel this firm breached the deal by not with the ability to finish perform after they said they would. When l contacted the Salesperson Danny Gomez he was reluctant to provide me administrators names and phone number so l could create a grievance. I have attempted to get in touch with customer service and was instructed the corporation would Speak to me in 24 several hours currently being I have not read everything l experimented with to achieve out towards the Salesperson but l notice he lied and will say nearly anything to obtain a sale which can be sad. If l don’t get a response from the supervisor to test to empiretoday review get this solved l can get a lawyer to dispute this deal for work which was done!

I known as back again using possibility one this time. I was informed that Empire’s quotations are only good for 30 days & that I would need to possess a revenue agent return to my household for an estimate. I asked for a quote on these rooms at my June appointment so I wouldn't have to invest my beneficial time repeating this process. Should I also mention this will save time & funds for Empire in vacation bills & staff several hours? To include insult to personal injury (metaphorically Talking), I can get an vehicle e-mail an auto-bot reminder phone 24 several hours previous to my new appointment. Rarely what I'd personally look at good quality customer service. But for The very fact it will be cruel to the representative, perhaps we won’t be home with the appointment. I’d want to stick with a company that I’ve hired Formerly but Empire, you will be which makes it hard me to take action all over again.

Oct seventeen, 2017 at 2:01 pm I'm composing in response to this type of weak working experience with your organization from the revenue folks lying about dampness barrier they had been putting down it need to of been the thicker just one that is not what we gained also my residence 7 times counting is not completed all of the transitions items aren't down because the installer Lower them Improper so they'd to have new moreover they did not have quarter round to match my cupboards also my quarter spherical appears to be like terrible it was never ever concluded or caulked It is just a excursion hazzard in addition to the changeover piece for my carpet is just not on and my carpet is pulling back I happen to be lied to from Everybody in this company as to when this task should be to be done They broke the waterline to my fridge as I needed to contact a plumber to repair it not to mention he needed to Slash my drywall driving the fridge exactly where every one of the transitions pieces go are a trip hazzard this concern genuinely has to be looked after I would like I'd personally of observed this page before I made a decision to go with this business mainly because it seems like the customer service sales and installation all lie tomorrow is going to be 8 days my floor remains not done I'd personally like to find out When the installers are licensed and bonded as we had been informed whenever they have been my quarter spherical would not glance how it does and my floor in places will not be amount they advised me that could go away as I usually do not believe that either amusing detail they certain charge you regardless of whether work is not really accomplished neither certainly one of my two rooms or completed It's a shame Therefore if they are saying 40 decades While using the BBB and incredible customer service Incorrect if they are saying this sure product or service comes along with the floor not true I did not obtain the padding that was revealed to me and When you have a difficulty not one person calls you back again therefore you are on hold without end plus they hang up on you I'm one displeased customer I would hardly ever refer anyone To Them so Other than having an incomplete floor I have to fork out for somebody to repair my drywall on my freshly panted walls

I identified as again and was advised by Kim that Trevor’s 2nd inspection is currently lacking and they cannot locate the acceptance. How can that materialize? Whenever your crew/Kim from CS known as me to confirm which i was accredited for a full alternative.

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Conserve the reaction through the Customer Service department apologizing. It means absolutely nothing. Your word is worthless. Your company’s values and ethics are pathetic. In the event you genuinely cared you’d article a phone number and electronic mail handle to the Management of this firm. However you don’t. That claims a good deal.

I’m not sure where to start with how dissatisfied I'm with Empire Today’s deficiency of reaction on my installation.

I've experienced almost nothing but one particular dilemma following the future Using the installation of my flooring and blinds. I at first picked out PVP flooring only to get installers occur out rip up all my carpet and find a crack in my foundation therein generating absolutely nothing but carpet attainable. I had been remaining with a complete wreck of the household and Once i called Empire to find out what was my next action I used to be explained to that a supervisor would return my connect with and discover what was upcoming. I never ever obtained a contact from any person at Empire. I named back again in tears and continue to wouldn’t be put as a result of to everyone in cost i.e. Administration or corporate! I last but not least cancelled all the things only to seek out an e-mail despatched to me from Krystle Munoz extending me a Specific offer to rectify the specific situation. I was explained to I could have my flooring changed at $three,756.54. All communication was by means of e-mail no person ever arrived at out and identified as me. I called Ms. MUNOZ but received voice mail concept stating that she was out of your office. I then satisfied with my salesman all over again Okey who experienced my carpet put in on Saturday. My primary quote with the flooring and blinds I wanted was $6,700. After the debacle and so forth he priced it all over again and arrived up with $six,200.00 And that i mentioned I used to be quoted $three,756.54 by Ms. Munoz for my flooring and my blinds really are a individual order of $1,400.00 which I’ve previously positioned a $500 deposit on. I was informed that my offer you from Ms. Munoz could well be honored rather than a difficulty. Ha what a joke that’s develop into. I’ve referred to as various moments only to hardly ever attain everyone in demand or willing and in the position to assist. I termed today to understand why my blinds ended up cancelled, I been given an electronic mail yesterday stating that I had cancelled my blind installation appointment which I by no means did. I known as Empire to pay my account in whole to the costs I used to be promised. For my flooring $three,756.

We’re unhappy to know that you continue to be unsatisfied, and recognize that this has been a aggravating experience for you. We’ll continue to review your considerations, and we’ll be in touch along with you shortly.

When you were to bring in a brand new and “superior excellent” carpet, the you'd probably also will need to replace the carpet in the game space and stair situation because it is similar sample as the living room floor. The carpet within the staircase has presently began to fray to the corners (that's pretty Peculiar because that location can not even be walked upon) and the perimeters with the carpet in the game home have already started to individual from hardwood flooring.

There was Certainly no “customer” in his Customer Service. It was basic to us that the method was his way or no way. He wasn't willing to even take into account the situation.

The one toilet leaked around when flushed simply because they didnt get it sealed w a hoop properly. The bathroom remains to be not usable and I purchased a much better ring for them to work with. Appears to be loke i need to insrall the bathroom myself.

We’re sorry to listen to that you simply’re unsatisfied, and sincerely regret the inconvenience. We’ve Situated your account, and we’ll be in contact with you quickly.

Not just did we not get yourself a timeframe e-mail. They never freakin confirmed up ! We referred to as many times and hardly ever a time-frame or practically nothing. I had been livid.

I sense that the product sales reps must be educated in outlining the products and solutions, etc. As I said, I'd hardly ever have agreed to possess Empire do my installation of carpet if empire today reviews bbb this was the end result.

m. – twelve:00am if this isn’t ok he can come back on nine/5/2018. I’m upset While using the Salesperson Danny Gomez due to the fact he lied about when staff would begin and conclude The task. I sense this organization breached the agreement by not having the ability to full get the job done once they said they might. When l contacted the Salesperson Danny Gomez he was hesitant to provide me managers names and phone number so l could generate a criticism. I've attempted to get in touch with customer service and was instructed the company would Get in touch with me in 24 hours getting I haven't listened to anything at all l tried using to succeed in out into the Salesperson but l recognize he lied and may say anything to obtain a sale that's unhappy. If l don’t have a reaction from the supervisor to test to obtain this solved l can get an attorney to dispute this agreement for operate which was finished!

The home was totally empty as we experienced just bought it. For any job certain to be total through the seventh, they have been however working to the tenth. Unprepared to accomplish the operate. My son in regulation needed to Visit the retail store and buy wax rings and brown caulking for them.

10a.) Luckily I work from home usually I’d have had to own have a week off for this extremely tiny project.

Allow me to know very well what both you and your team has decided and I will forward your details to Don for his review/acceptance.

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Half cost carpet sale - we carry samples to your home! Get in touch with Empire today to build a estimate and in residence session.

We aren't content about the work they completed for up and now They are really getting complications wanting to repair it they usually messed it up more. Be extremely cautious in making use of them.

As of 11:30am aug 21, 2017. I sit right here waiting around as I had been promised a contact in 30min. Nobody has known as. Nobody has confirmed up for my set up. I’m now calling in and finding resolution. I used to be promised an install

We’re let down to understand that you remain unsatisfied, and know that this has actually been a irritating expertise for you. We’ll proceed to review your concerns, and we’ll be in contact with you shortly.

He was appropriate, the stairs glimpse great!! They worked effectively in the night (right up until immediately after seven PM) to complete the job. They begun late and The task was incredibly skillfully performed for an exceptionally fair cost. The sole reason I give them 4 stars is for currently being late without warning. Usually, they exceeded expectations for the cost place.

There was Totally no “customer” in his Customer Service. It absolutely was simple to us that the method was his way or no way. He was not ready to even look at the situation.

I’ve contacted customer aid and whoever would respond to my calls in the last 2 months. I've placed above 16 phone calls and still haven't gained any resolution to our problem. We experienced carpet installed in April and it had been a awful sloppy task. We referred to as various periods, last but not least had someone appear Have a look and consider photographs and NO Stick to UP. I had to chase. Not a soul would return calls, they messed up numerous appointment times after which you can spoke unprofessionally and insulted us over the phone.

– I named customer service and another person was despatched To guage. He arrived, and assumes there was a fabric defect while in the trim. He also observed the set up position was not finished pretty very well as there are actually pencil marks and insufficient angle cuts in many parts of the trim.

PITTSBURGH, PENNSYLVANIA -- I placed an purchase with Empire Today for carpet in my match home. The put in was scheduled And that i experienced asked for for being called the working day prior to installation on account of time commitments. I had also asked for to get scheduled initial thing in the morning on account of The problem in scheduling. I did NOT receive a contact the day just before but at 8:30 the early morning of. They indicated they might be there in some unspecified time in the future while in the afternoon but couldn't provide a time. The installers sooner or later showed up at 6pm after I lastly referred to as them at 5pm. The installation was for a person space in addition to a list of stairs. 3 installers confirmed up.

Revenue rep also didn’t entirely disclose information about my get and what steps should be taken. This is absolutely preposterous, and they are not really wanting to resolve The problem.

June 4, 2018 at 3:seventeen pm We had a salesman come out to our dwelling in estimate us a cost for our kitchen area and laundry area when it came down to carrying out the job they arrived out and just performed the kitchen area region that they had no familiarity with the laundry space when we contacted them he reported that he under no circumstances quoted a price with the laundry area which can be he lifeless I contacted Empire The salesman arrive out to the house complaining this was going to arrive from his pocket for the error what did I need something at no cost he quoted to me also that he was only creating $forty Fee off that occupation that $400 was going to have to occur outside of his pocket he also mentioned to me was I willing to pay out Section of it I claimed no I pays $one hundred fifty far more It's not at all my fault that you just messed it up I do feel that I should not should come away from pocket on everything but he agreed to this and left our residence did not listen to almost nothing back again from him so I referred to as Customer Treatment once again he calls me today telling me fundamentally I used to be a liar that he didn't agree to that witches he agreed to this in front of me and my spouse plus the people today setting up the ground not but have I listened to again from any person presently as today on this make any difference it’s all guarantees that they are going to Call you or they can e-mail you they are going to do that for a lengthy stretch of time to disregard the issue with any luck , my wording is suitable within the spelling sorry if It's not necessarily I empire today feel people today should explore the situation additional before purchasing floors I is not going to provide them with a great ranking until eventually they maintain With all the promise of whatever they mentioned they have been likely to do right up until that time I will likely not give a great creating or anything else I am not sure how I acquired to this distinct internet site but I’m happy I did by the way the only real cause I agreed to the $a hundred and fifty further just because he created me and my spouse really feel guilty that he was about to must arrive away from pocket for hundred pounds that's I are convinced is really reduced down

In fact I discussed this enterprise to people in line at Meijer’s they usually realized about empire and would not make use of them for very little. They have had relatives and buddies who had expert identical issues with empire. I see that the corporation responds to these rapidly, Yeah Ideal, this is truly a company who don’t treatment about customer fulfillment or service.

I'm nonetheless waiting around. I now truly feel like I have squandered my dollars and I realize I have squandered my Important TIME!

I referred to as again and was explained to by Kim that Trevor’s second inspection is currently missing and they can not locate the approval. How can that transpire? When your crew/Kim from CS called me to verify that I was permitted for an entire replacement.

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We know that this is a aggravating expertise, and realize that we’ve talked over feasible alternatives along with you. Should you go on to possess inquiries and/or concerns you should Get hold of us at customersupport at emprie-today.com.

They Minimize the new carpet out in my driveway and introduced it in piece by piece, room by area. As I just had my partitions painted, I went upstairs after several several hours and said towards the lead man, what happen to my freshly painted partitions. His reaction was oh which was there. I said no it wasn’t as you could tour my property and see all partitions ended up freshly painted with NO marks. He apologized and then despatched his work out to his van to get one thing to clean my walls. Very well my partitions went from the cream to pink coloring because the chemical striped the paint. He then apologized again and said I’m sorry do you think you're happy with the carpet position and I mentioned to him no and my partner signed our deal UNDER PROTEST. These laborers are outside the house individuals who aren't Qualified and should be screened ahead of entering customers houses.

The laminate flooring put in requires some mend. Bob and Tom arrived out and took shots and notes to what necessary to be done.

We want it to generally be installed by December 16th and also have gotten no person to talk to us, response our phone phone calls, or get in touch with us back again. I have tried using each other achievable way to generate this installation transpire.

Here is the worst service I have at any time skilled in my 59 several years of lifestyle!!! We ordered tailor made produced blinds. It took at the least a month for someone to Get hold of us to let us know when we could assume them. Whenever they finally arrived, ONE OF THEM WAS The incorrect Sizing!!! We are actually likely into thirty day period number 2 and have NO IDEA when We'll acquire the right blind. Once the installer came, Regardless that he had the wrong blind, he still demanded income on shipping.

We’re let down to listen to that you have not been contacted with regard to this make a difference. We’ve Positioned your account, and we’ll be in touch along with you Soon to further more explore your practical experience.

We’re let down to listen to empire today customer reviews about the issues that you've been experiencing with your hardwood flooring, and know that we’re at present working on a doable Alternative to suit your needs. We’ll be subsequent up with you before long, at the time we look into this subject further.

It was scheduled for yesterday but Empire named and said It could be until finally today. A person gentleman confirmed up today and had some laminate but nothing at all else to do The work. He stated The 2 main bogs weren’t on his do the job buy Which there was no way he’d take away the toilets or the tiles. So I called again. I was explained to my purchase were cancelled! They blamed the income person, who I’ve been in frequent Make contact with. They even took her Fee away. So now this new installer remaining with no executing a point all over again. Not only am I over and above angry but I’m contacting the greater business enterprise bureau and am going to talk to an attorney about breach of deal. I’ve named multiple occasions and he customer service claims only the installation Division can assist me but given that they’re not answering, she still left a voicemail. I’m carried out!!

Now we have been off and working with the "calculations." He is figuring sq. footage x 3.141 divided by quantum principle factoring in some time Room continuum. So for the lounge hall and smaller back again Bed room we arrive at just below $3000.

We all know delays may be frustrating, and we’re disappointed to listen to that your installation has not been done. We’ll be in contact with you Soon to debate your issues.

I'd personally also suggest you swap or change your customer service brokers given that they are unavailable and don't do their work as promised.

November 6, 2017 at 11:58 am We ordered a carpet for our lessen stage, a year later on we began noticing carpet rolls so i referred to as Empire Today to understand if they could have their installers come back to tighten up the Area. The customer service agent gave me a affirmation number and instructed me that Steve Fulbright would phone me back again to set up an appointment with me to come out to see the carpet.

I might put in them myself. The following day the installers confirmed up to install the lamenet flooring, I confirmed them what was to be completed nothing at all was stated at that point, forty five minutes to a half an hour or so afterwards I receive a connect with the person on the phone tells me that it absolutely was gonna cost me 5 hundred dollars far more as a consequence of a concern with asbestos.. He explained I had two options, 1 was to have the ground flooted or have a person come out and examination it for asbestos I chose the 1st a single simply because this can be a rental and I necessary to get it performed as soon as possible.

Allow me to know what you and your workforce has made the decision and I'll ahead your data to Don for his review/approval.

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I'd my carpet put in in 2012. It was imagined to be described as a good quality carpet & it seems ABSOLUTELY Terrible! It’s snagged almost everywhere & the seams are all arising & there’s patches of carpet lacking there. My first mobile phone get in touch with I had been informed I could be offered a get in touch with back again in two-3 times afterwards. I didn’t listen to anything at all so I contact back again yet again & was presented my reference amount & informed my other reference selection, from my 1st connect with, was closed for some reason! So during the necessarily mean time I obtain a letter indicating they couldn’t receive a hold of me & to call. I contact the person who was around the letter & I leave her a voicemail. She never known as me back! I identified as again & demanded to speak to some supervisor. The supervisor, who said his identify was Saul, acquired about the cellular phone & gave me my THIRD reference variety & mentioned It might be despatched to some manager & “escalated” & promised I'd personally receive a phone again by the subsequent evening.

m. – twelve:00am if this isn’t ok he can come back on nine/5/2018. I’m upset While using the Salesperson Danny Gomez simply because he lied about when personnel would get started and end The work. I really feel this enterprise breached the contract by not having the ability to full perform after they said they'd. When l contacted the Salesperson Danny Gomez he was reluctant to offer me administrators names and phone number so l could come up with a grievance. I have attempted to phone customer service and was informed the corporate would Get hold of me in 24 hours remaining I have not listened to everything l tried to succeed in out on the Salesperson but l understand he lied and will say anything to get a sale and that is unfortunate. If l don’t obtain a response from a manager to test to obtain this resolved l can get an attorney to dispute this agreement for function that was accomplished!

At this stage Empire has no regard for the customer or the problems that came about and I will have to hold out. I claimed thanks and hung up. It absolutely was his way or the freeway and he talks over you.

It will get even worse. They sent the incorrect laminate too! Get my salesman within the mobile phone and he retains attempting to inform me it’s the appropriate things. I now need to confirm to him it’s ALL WRONG. He lives quite nearby so I talk to if he can arrive at my household. Of course not. He'll contact me back again- Nonetheless Awaiting That decision. Now the soonest they are able to even return is Tuesday after which only do the laminate. I am now in limbo for your hardwood. We've now squandered our holiday days on account of this screw up. This was supposed to be a terrific knowledge, but it surely’s been anything but that! We have been SO PISSED OFF! Now becoming instructed I've to start The full procedure again While using the salesman to the hardwood. Is this the company I compensated for? I am now reconsidering my complete acquire.

Thank you for bringing your considerations to our attention. We regret to hear about your encounter, and we would want to comply with up along with you to further discuss your issues.

July thirteen, 2018 at 12:40 pm Wow, I desire to say A few other text that I’m feeling but that would only Allow you to believe that I am some un-educated donkey’s powering. I have experienced phone calls all 7 days pertaining to my appt. today, confirming it absolutely was heading to occur. My wife and I had to take the working day off operate and received up at four:thirty am to filter out almost everything inside our master Bed room along with a spare place, so we might have carpet mounted today. We finished going almost everything all around 8:00am. at eight:50am I used to be calling customer support mainly because I hadn’t heard from anybody however. Even though I was on hold, I obtained a get in touch with from customer service stating they didn't have more than enough installers do full our install today. Every thing we personal that was in four rooms is currently shoved into two rooms. I can Stay in this way for time it could just take them to put in carpet in 2 rooms but not than that.

This is not how we wish installations to go, and we’re worried about your knowledge. You should produce to us at customersupport at empire-today.com with both equally your account and speak to info, and mention Headquarters in the topic line so we are able to discuss this further.

We regret to listen to this was your experience and would want to more aid you. Please email your problems and account information and facts to customersupport at empire-today.com, and mention Headquarters in the topic line, so we can further more help you.

March twenty five, 2018 at 4:49 pm I acquired carpeting for 4 bedrooms coming up on 4 yrs ago using a warranty. Guarantee was for 5 years. Put in a lot of cash. Carpet here was introduced as top of the road stain resistant premium quality carpet. Carpet is just not stain resistant and it has stretch in Just about every of your four bedrooms. My spouse And that i are empty nesters and possess our child at home every now and then along with quests. Quite low targeted traffic throughout the decades. I contacted Empire Today and spoke using a rep named Rosemarie (562-741-1432) 1st I had been told that my issue could be tackled with in weekly. Two months went by and no reaction. I termed Rosemarie back and he or she initial instructed me that I didn't Possess a guarantee??? Following a discussion with Rosemarie, she pulled my account and said that I without a doubt experienced a five year guarantee and her supervisor Annette might be contacting me.

We sincerely regret to hear regarding your encounter and know that your purchase was cancelled for each your ask for. For those who carry on to obtain inquiries and/or considerations you should Speak to us at customersupport at empire-today.com.

– Chicago/Milwaukee customer service identified as me inside of three days and remaining a voicemail. I known as back again and left a voicemail for them. After a few times I named and remaining another voicemail. Three extra times when by with no return connect with And that i chose to get in touch with the most crucial customer support line. The Woman I spoke with tried out to reach an individual but more info was only able to leave a voicemail. Following three more days I yet again known as customer care and questioned them to escalate as I used to be throwing away my time, having no reaction and intensely disappointed.

The date now is 07/27/27 – Since we began – we have had the vast majority of carpet replaced twice, as well as vinyl replaced three times. We've got run out tolerance using this enterprise – their service Section acknowledges that Now we have had several difficulties – none of which were ours, they usually won’t reply to work with any longer. They however haven’t completed the job. Now the carpet within the learn Bed room is buckling up everywhere in the area – plus the learn rest room vinyl still really should get replaced.

two. The floating floor has now separated for the seams in two unique sites. I would love fast response on this case please.as I am concerned this is happening.

We all know your time is effective and fully grasp The rationale to your frustration. We’d like to achieve out to you personally to discuss your concerns, but we can easily’t Track down your account. You should Make contact with us at customersupport@ empire-today.com so we might discuss this more.

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