Little Known Facts About empire floors coupons.

Conserve the reaction through the Customer Service department apologizing. It means absolutely nothing. Your word is worthless. Your company’s values and ethics are pathetic. In the event you genuinely cared you’d article a phone number and electronic mail handle to the Management of this firm. However you don’t. That claims a good deal.

I’m not sure where to start with how dissatisfied I'm with Empire Today’s deficiency of reaction on my installation.

I've experienced almost nothing but one particular dilemma following the future Using the installation of my flooring and blinds. I at first picked out PVP flooring only to get installers occur out rip up all my carpet and find a crack in my foundation therein generating absolutely nothing but carpet attainable. I had been remaining with a complete wreck of the household and Once i called Empire to find out what was my next action I used to be explained to that a supervisor would return my connect with and discover what was upcoming. I never ever obtained a contact from any person at Empire. I named back again in tears and continue to wouldn’t be put as a result of to everyone in cost i.e. Administration or corporate! I last but not least cancelled all the things only to seek out an e-mail despatched to me from Krystle Munoz extending me a Specific offer to rectify the specific situation. I was explained to I could have my flooring changed at $three,756.54. All communication was by means of e-mail no person ever arrived at out and identified as me. I called Ms. MUNOZ but received voice mail concept stating that she was out of your office. I then satisfied with my salesman all over again Okey who experienced my carpet put in on Saturday. My primary quote with the flooring and blinds I wanted was $6,700. After the debacle and so forth he priced it all over again and arrived up with $six,200.00 And that i mentioned I used to be quoted $three,756.54 by Ms. Munoz for my flooring and my blinds really are a individual order of $1,400.00 which I’ve previously positioned a $500 deposit on. I was informed that my offer you from Ms. Munoz could well be honored rather than a difficulty. Ha what a joke that’s develop into. I’ve referred to as various moments only to hardly ever attain everyone in demand or willing and in the position to assist. I termed today to understand why my blinds ended up cancelled, I been given an electronic mail yesterday stating that I had cancelled my blind installation appointment which I by no means did. I known as Empire to pay my account in whole to the costs I used to be promised. For my flooring $three,756.

We’re unhappy to know that you continue to be unsatisfied, and recognize that this has been a aggravating experience for you. We’ll continue to review your considerations, and we’ll be in touch along with you shortly.

When you were to bring in a brand new and “superior excellent” carpet, the you'd probably also will need to replace the carpet in the game space and stair situation because it is similar sample as the living room floor. The carpet within the staircase has presently began to fray to the corners (that's pretty Peculiar because that location can not even be walked upon) and the perimeters with the carpet in the game home have already started to individual from hardwood flooring.

There was Certainly no “customer” in his Customer Service. It was basic to us that the method was his way or no way. He wasn't willing to even take into account the situation.

The one toilet leaked around when flushed simply because they didnt get it sealed w a hoop properly. The bathroom remains to be not usable and I purchased a much better ring for them to work with. Appears to be loke i need to insrall the bathroom myself.

We’re sorry to listen to that you simply’re unsatisfied, and sincerely regret the inconvenience. We’ve Situated your account, and we’ll be in contact with you quickly.

Not just did we not get yourself a timeframe e-mail. They never freakin confirmed up ! We referred to as many times and hardly ever a time-frame or practically nothing. I had been livid.

I sense that the product sales reps must be educated in outlining the products and solutions, etc. As I said, I'd hardly ever have agreed to possess Empire do my installation of carpet if empire today reviews bbb this was the end result.

m. – twelve:00am if this isn’t ok he can come back on nine/5/2018. I’m upset While using the Salesperson Danny Gomez due to the fact he lied about when staff would begin and conclude The task. I sense this organization breached the agreement by not having the ability to full get the job done once they said they might. When l contacted the Salesperson Danny Gomez he was hesitant to provide me managers names and phone number so l could generate a criticism. I've attempted to get in touch with customer service and was instructed the company would Get in touch with me in 24 hours getting I haven't listened to anything at all l tried using to succeed in out into the Salesperson but l recognize he lied and may say anything to obtain a sale that's unhappy. If l don’t have a reaction from the supervisor to test to obtain this solved l can get an attorney to dispute this agreement for operate which was finished!

The home was totally empty as we experienced just bought it. For any job certain to be total through the seventh, they have been however working to the tenth. Unprepared to accomplish the operate. My son in regulation needed to Visit the retail store and buy wax rings and brown caulking for them.

10a.) Luckily I work from home usually I’d have had to own have a week off for this extremely tiny project.

Allow me to know very well what both you and your team has decided and I will forward your details to Don for his review/acceptance.

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